Frequently Asked Questions

It can be difficult to persuade older adults to accept help at home, as many fear it will limit their independence. In reality, having a bit of assistance can actually help them retain control over their lifestyle choices, supporting their independence longer. When a crisis occurs, such as a fall or illness, decisions about their care may no longer be theirs to make. Professional home care offers families peace of mind, knowing their loved ones are safe, well-supported, and still able to enjoy their independence. 

Here are a few helpful strategies:

– Suggest a trial period. Encourage your parents to try home care temporarily. Once they meet their caregiver and experience the benefits of extra support, “temporary” often becomes “permanent.”

– Use a different term. Some people may feel more comfortable with a “personal assistant” or “housekeeper/chef” rather than a “caregiver,” making the idea more approachable.

– Ask them to do it for you. Propose a meeting with our owner. Once they connect and see that our company shares their goal of staying at home, it may feel like a more positive step forward.

Here are some key reasons why professional home care may be the best choice for your loved one:

Risk and Liability or Experienced Care Staff. With a private caregiver, you handle screening, background checks, and supervision, which can be challenging. We have a rigorous selection process, ensuring only top-quality caregivers are hired, and we manage any caregiver issues directly, so families are free from this responsibility.

Management/Oversight. If a private caregiver needs time off, you’re left to find a replacement. With our service, there are always backup caregivers available to ensure seamless care.

Care Guarantee. Goshen Home Care is committed to reliability, offering a We Will Be There Guarantee—your care schedule starts on time, with office hours six days a week and live support 365 days a year, beyond typical answering services.

Caregiver Vetting and Risk Management. Our caregivers are employees, meaning we handle taxes, Workers’ Compensation, and liability insurance. If a private caregiver is injured, you could be liable. With Goshen Home Care, we manage all employment responsibilities.

Comprehensive Care Plans. Our care manager is your single point of contact for all care needs, acting as a primary advocate to ensure quality care. They work directly with your care team, providing clear communication and oversight to meet your family’s expectations.

We are Albuquerque’s premier senior care provider, and what sets us apart is our unique approach to home care. Through continuous care management, we ensure that our caregivers deliver the highest quality support, empowering our clients to live fulfilling, purposeful lives.

We also specialize in live-in care, offering a superior alternative to assisted living or skilled nursing facilities. Our success stems from key elements of our philosophy, such as caregiver consistency, rigorous screening methods. When comparing home care givers, be sure to keep us on your shortlist—we’re dedicated to providing a premium care.

When matching caregivers with our clients, we consider several important factors. After an initial meeting and consultation, our Senior Care Specialist gains a clear understanding of the required level of care and the ideal personality fit. Using this information, we assess the caregiver’s skills, experience, and availability to ensure the best match. If at any point a client wishes to make a change in care staff, we are open to accommodate their request.

Goshen Home Care does not require a long-term contract. Instead, we have a consent for care agreement that outlines our general terms and sets expectations for a professional, client-focused relationship. Our focus is on longer shifts to enhance caregiver-client interaction, foster staff continuity, and build quality relationships between clients and their designated care staff.

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